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What You Agree To When You Use infobetis

Access to infobetis depends on your state's laws and whether online wagering is permitted where you're located. These terms set out your rights, our obligations, and the rules that apply to your account, your payments, and your data.

State-dependent accessPayPal & Venmo account rulesData retention policyAccount eligibility termsContact rights
infobetis What You Agree To When You Use infobetis
POLICY CONTACT

How to Reach Us About Legal Questions

Team online

Live Chat

Open the chat widget from your account dashboard to reach our team directly. For legal or account-status questions, choose the Account & Policy topic when prompted so your query routes correctly.

Email Support

Send detailed legal inquiries, data requests, or account-closure requests to our support address via the contact form. We aim to respond within the window set out in our data policy.

Account Help Center

The Help Center in your account settings holds the current version of our terms, cookie policy, and identity verification requirements — no login required to read the public policy pages.

ACCOUNT SECURITY

Data Handling, Cookies, and Account Protections

Data We Collect

We collect the information you provide at registration — name, address, email, and payment details — plus session data tied to your device. We do not sell your data to third-party marketing networks.

Cookie Policy

Our site uses functional and analytics cookies. Functional cookies keep you logged in across browser sessions on mobile and desktop. You can manage analytics cookie preferences in your account privacy settings at any time.

Retention and Deletion

Account data is retained for the period required by applicable state law after account closure. You can request a summary of stored data or ask us to delete non-required records by contacting support through the email channel.

Requesting Changes

To update personal details — including the email or phone number linked to your PayPal or Venmo withdrawals — submit a change request via live chat with your identity document ready for re-verification.

Legal and Account Terms: Common Questions

If you have a question about your rights, how we store your data, or what happens to your account balance in specific situations, the answers below cover the scenarios we hear about most. Anything not listed here can be sent to our support team via live chat or email.

Access depends on your state's laws. We check eligibility automatically at account creation. If your state does not currently permit online wagering, account registration will not complete.

Pending withdrawals are placed on hold during any account review. Once the review concludes, eligible balances are returned via the same PayPal or Venmo route used to deposit, subject to identity verification.

Submit a data access request through the email support channel from the address registered on your account. We process requests in line with the timeline set out in our data retention policy.

Yes. Request account closure via live chat and confirm your identity. Any Play+ credit balance is reviewed and, if eligible under state rules, returned to your linked payment method before the account is closed.

Functional cookies maintain your logged-in state across both environments. If you clear cookies on your phone, you'll be asked to log in again — your account data and wallet balance are unaffected by cookie clearing.

Reach out via live chat or email before the change takes effect. Continued use of the account after the stated effective date is treated as acceptance of the updated terms under our standard policy.
Reference

Legal

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.