Reference

What You Agree To When You Use infobetis

These terms set out the rules that apply to every account on infobetis — from how you fund your wallet with PayPal, Venmo, or Play+ to how disputes get resolved.

US-eligible states onlyPayPal, Venmo & Play+ coveredAccount security rules applyDisputes handled via account supportState law governs access
infobetis What You Agree To When You Use infobetis
HOW WE HANDLE IT

Account Security, Data and Your Rights

These terms work alongside our privacy policy to define exactly what we collect, how long we keep it, and who you contact to request changes. Your account data — including transaction history with PayPal, Venmo, or Play+ — is retained as required by applicable state regulations and deleted when retention is no longer legally necessary.

Data Retention

We keep account and transaction records for as long as state regulations require. Once that period lapses, data is deleted from active systems on a rolling schedule.

Cookie Policy

We use session and analytics cookies to keep your login active across devices. You can manage cookie preferences through your browser settings at any time.

Account Security

All account sessions run over SSL-encrypted connections. If you suspect unauthorized access, use the account lock feature immediately and contact live chat.

Requesting Changes

To correct, export, or delete personal data tied to your account, submit a request through email support with your account ID and a description of what you need.

CONTACT PATHS

Reach Us When the Terms Raise a Question

If a clause here affects your account — a payment hold, a withdrawal verification step, or a question about eligibility in your state — our support team is the fastest path to a clear answer. Don't act on a guess; reach out first.

Team online

Live Chat

Start a chat directly from your account dashboard. Agents can pull up your account details and walk through any terms-related concern in real time.

Email Support

Send a detailed message to our support address for written documentation of your question. Useful when you need a record of the response for your own files.

Account Help Center

The Help Center covers common terms questions — payment holds, identity verification steps, and what happens when a state-law change affects your access.

Common Questions About These Terms

Short answers to what most people actually ask when they read through the terms for the first time.

Access depends on whether online wagering is legal under Texas state law. These terms apply to all eligible accounts, but opening one requires that your state permits it.

We post updates on this page and notify you via account email. Continued use after the effective date means you accept the revised terms. If you disagree, contact support before using your account.

Yes. Deposits and withdrawals made through PayPal, Venmo, or Play+ are governed by these terms alongside each payment provider's own user agreement, which you accept separately.

Open a support ticket via live chat or email with your transaction ID and the date. We review disputes against your account history and respond with a decision in writing.

We can suspend or close accounts that breach these terms — including credential sharing or policy abuse — and we'll notify you by email explaining the reason and any next steps.

Email our support team with your account ID and specify what you need — full export, transaction history, or deletion. We process data requests in line with applicable state privacy requirements.
Reference

Terms & Conditions

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.